Privacy Policy

Last updated: June 4, 2026

This Privacy Policy explains how Parcel MMO and Parcel Conquest collect, use, and protect information when you visit our website, sign in, play the browser game, use game server pages, or interact with related services.

Information We Collect

We may collect the following types of information:

• Account information: when you continue with Google, we may receive your Firebase user ID, email address, display name, and profile information provided by Google.
• Gameplay information: we may process country selection, player name, level, XP, parcel captures, battle results, chat messages, game server participation, reconnects, and related gameplay state needed to run the game.
• Progress information: we store player level and XP progress so signed-in users can keep progression across game servers.
• Technical information: we may collect IP address, browser type, device information, operating system, timestamps, request logs, crash or error information, and security signals.
• Analytics information: we use analytics events to understand visits, sign-ins, game starts, server activity, and feature usage. We do not intentionally send sensitive personal information to analytics services.
• Payment information: if paid subscriptions are enabled, payment details are handled by our payment provider. We may receive subscription status, customer ID, email, plan, and entitlement information needed to unlock paid features.

How We Use Information

We use information to:

• operate game servers and real-time gameplay;
• authenticate players and protect accounts;
• save player level and XP progress;
• show player status, chat, country ownership, and game results;
• detect abuse, cheating, spam, security issues, and technical failures;
• measure game performance and improve the website and gameplay experience;
• manage subscriptions, payments, refunds, and access to paid features if enabled;
• comply with legal obligations and enforce our terms or game rules.

Cookies and Local Storage

We may use cookies, browser storage, Firebase Authentication storage, and similar technologies to keep you signed in, remember session state, connect you to game servers, prevent abuse, and measure usage. You can control cookies and storage through your browser, but some game features may not work correctly if they are disabled.

Service Providers

We may use third-party service providers to operate the game and website, including Google Cloud Run, Firebase Authentication, Firestore, Google Analytics, and Paddle or another payment processor. These providers process information for hosting, authentication, database storage, analytics, payment processing, security, and infrastructure operations.

Sharing Information

We do not sell personal information. We may share information with service providers that help operate the game, when required by law, to protect rights and safety, to investigate abuse or security issues, or as part of a business transfer such as a merger or acquisition.

Chat and Public Gameplay

Some gameplay information may be visible to other players, including your chosen display name, country control, level, XP-related status, chat messages, and in-game actions. Do not share personal or sensitive information in chat or player names.

Data Retention

We keep information for as long as reasonably needed to operate the game, maintain player progress, provide subscriptions, improve services, resolve disputes, prevent abuse, and comply with legal obligations. We may delete inactive gameplay data, server logs, or test data when it is no longer needed.

Children

The game is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us and we will take appropriate steps, which may include deleting the information.

Your Choices and Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent for certain processing. You can also sign out of your account, manage browser cookies and storage, or contact us to ask about your player data.

Security

We use reasonable technical and organizational measures to protect information, including cloud infrastructure controls, authentication, access restrictions, and security monitoring. No online service can guarantee perfect security.

International Use

The game may be hosted and operated using cloud services in different countries. By using the game, you understand that information may be processed in countries other than where you live.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above. Material changes may be announced on the website or through another reasonable method.

Contact

For privacy questions or requests, contact us at berkeserol@gmail.com.